Trestle Arts Base FAQs

Box Office

Trestle Arts Base
Russet Drive, St Albans, Herts AL4 0JQ
+44 (0)1727 850950
Book online

Box Office
Mon – Fri 9.30 am-5.00 pm | The Box Office is also open one hour prior to evening and weekend performances.

Please note that Trestle Arts Base and Box Office will be closed between Saturday 21 Dec and Sunday 5 January 2025

Booking Tickets
Tickets for performances, classes and events at Trestle Arts Base can be purchased from the Box Office by phone or online through our website or via Ticket Source. All major credit cards are accepted.

Please note that tickets purchased by phone are subject to a booking fee (per transaction).

Tickets purchased via our online ticket provider are also subject to booking fees, for full terms and conditions of ticket sales via Ticket Source click here.

PWYD
Certain Trestle Arts Base dance and theatre performances may be priced on a Pay What You Decide basis, which may mean tickets are available on a sliding scale or you won’t have to pay until after you have seen a show! We want to encourage more people to come and see shows at Trestle Arts Base, more often. Details will be available on each event booking page, please pick the pricing option that you need.

All money collected will help Trestle Arts Base continue to programme high-quality new work, and we, therefore, hope you will give generously.  Please ensure you have arrived and collected your tickets 15 minutes before the show starts in order to secure your seats. At the end of the show, you can decide what to pay, either by cash at the door or by card at the Box Office.

Refunds
Tickets cannot be refunded unless an event is cancelled. Tickets returned to the Box Office may be accepted for resale if an event is sold out.

Ticket Discounts
Concessions are available to those in full-time education, senior citizens, registered unemployed and people with disabilities. Essential companions for disabled customers receive one free ticket per booking. Proof of entitlement may be required. A family ticket consists of two adults and two children. Group discounts are available for most performances. Concessions and discounts are subject to the terms and conditions of each performance.

You can read our previous operational posts regarding COVID19 here